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On this page we will add over time more instructional videos and text instruction on how to solve common technical issues that are raised by callers to our volunteers.
1) Today View (widgets)
2) Extra Finder Touch ID
3) Customize Control Centre
4) Arrange Icons
5) FaceTime
Safari with tabs
Scrolling tips
Cool tips to get iPad settings open using Siri
Get iPad to speak what is on the screen
Move apps around screen
This video is a excellent place to start to understand the iPad
Covers these items
– login
-screen orientation
-closing app by swipe or pinching methods
-delete apps
-find apps on iPad
Simple to follow instructions video
Smartphones & iPads can be too easy to leave where others can take them, particularly in the nursing home & assisted living settings where many senior family members live, and steal the owner’s identity & money. A few simple steps, demonstrated here on the iPad & iPhone, can block access to data on the devices and even get them back into the hands of their owners.
* Please note, this is not a premium number, but, if calling landlines not in your package, ordinary landline call charges from your operator will be incurred.
Our lines are normal landlines that do not incur any unusual rates. Most peoples mobile phone package includes calls to landlines, but please do check with your provider if you are unsure. Callers can also leave us a voicemail by pressing 1 immediately after the call has been answered, or alternatively press 2 to request a (free) callback