Hits: 0

How do I ... tips and tricks on getting the best from your Tablets (Android based)

On this page we will add over time more instructional videos and text instruction on how to solve common technical issues that are raised by callers to our volunteers. Click here to read an article on the Best tablets for seniors in 2020 from TechRadar
Easy Tablet Help for Seniors

GoL Tablet Edition is an app expressly for older adults who are brand new to the world of the Internet. The GoL teaching app guides the new user through a series of hands-on, interactive, step-by-step instructions to develop basic tablet skills, followed by practice exercises for specific popular tablet functions. Self-learning, by proceeding at their own pace, the new users learn by doing – with instruction that lead to Internet applications – email, web searching, YouTube, as well as tablet tools such as using the camera, texting, and video calling.

User learning experiences are directly transferable to other tablet functions, apps, and the Internet at large.

Designed and tested for use with older adults – the key attributes are:

– Step-by-step guided instructions on each screen.
– Large type. Plain English instruction.
– No Advertising.
– Familiar and static graphics – all designed to avoid confusion and distraction.
– Help pages that are one tap away.


GoL differs from other means of learning the tablet in two ways:

– The focus is on the individual learner. The new user experiences for herself the excitement of discovery – the “aha!” moment, the “I did it all by myself” moment – that makes the learning effort worthwhile and memorable.
– We provide instructions on every screen so the user never has to worry about forgetting. From learning how to “tap” to learning how to download a new app, the user is guided through the process with step-by-step instructions.
Studies show that when an elder who is completely unfamiliar with computer or tablet technology reads all the directions and tries to follow then on her own, with someone there to assist and encourage, she will learn the basics of using a tablet in 45 minutes! No one should be left behind, particularly the older among us, who could benefit so much from the use of email and the rishces of the World Wide Web.

For more information, please visit their website www.generationsonline.org

And for a free printable “tip sheet” that supplements the GoL teaching software, go to www.generationsonline.org/gol4android/tipsheet.html

Android Classes for Seniors: Phone Basics (Samsung, Sony, LG, Google)

This the first video in our Android classes for Seniors series In this class you will learn how to call and message your friends and family

All time is donated by volunteers.



* Please note, this is not a premium number, but, if calling landlines not in your package, ordinary landline call charges from your operator will be incurred.

Our lines are normal landlines that do not incur any unusual rates. Most peoples mobile phone package includes calls to landlines, but please do check with your provider if you are unsure. Callers can also leave us a voicemail by pressing 1 immediately after the call has been answered, or alternatively press 2 to request a (free) callback